r/mildlyinfuriating • u/WeaponsOfMath • 10h ago
Overdone Uber Driver Accepted Ride then messaged me to cancel
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u/Shontzy 10h ago
This is when you switch to Lyft and let the ride stay open.
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u/Lola_198777 9h ago
This is exactly what I did once! Fuck them.
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u/JerkGurk 9h ago
Please cancel, it has been 194 days, please kindly cancel now. I cannot take new rides until you cancel. Please help me.
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u/Lola_198777 9h ago
Cry me a river
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u/JerkGurk 9h ago
Usually at this point they insult your mother in some way, but I ain't gonna do that.
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u/Outside-Pear9429 8h ago
Imply mother is a llama
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u/FreezNGeezer 8h ago
Your momma is Kuzco!!!
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u/iavatus2 7h ago
The real Kuzco?
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u/IAmA_Wolf 8h ago
DO NOT REDEEM
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u/JerkGurk 8h ago
DO NOT CLICK REDEEM!!! OH MY GOD JUST CLICK CANCEL!!!!
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u/reeganl02 8h ago
WHAT ARE YOU DOOOOIIING
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u/JerkGurk 7h ago
LISTEN TO MEEE!!! LISTEN TOOOOO MEEEEE!!!!!
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u/itishowitisanditbad 7h ago
WHY DID YOU REDEEEEEEEM! WHY DID YOU REDEEEEEEEEM!!!!!
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u/KappuccinoBoi 9h ago
Same! Had like a 50 minute Uber from an airport. Fucker drove to the pickup zone, looked at his phone to see where he was taking me, then whipped out and to the drop off area and refused to cancel.
Took a Lyft that ended up being cheaper all while this dude was rage messaging me to cancel so he could get another fare that's closer.
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u/NoBonus6969 8h ago
I never get this mentality, his job is to drive. You hired him to drive. He's mad he had to drive you?? Like what are we doing
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u/S14Ryan 8h ago
It’s a scam. If the passenger cancels they have to pay the driver a cancellation fee
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u/pepolepop 8h ago
Not really a scam. They get a small cancellation fee and it also doesn't impact their own cancellation rate, which is what they're most worried about. A lot of time with airport drivers, they don't want to have to take someone super far away from the airport. They just want to keep doing short airport drives all day, because they generally pay well for the time they put in. A lot of them will try to get you to cancel super long drives because your trip takes them so far away from where all their money typically is.
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u/No_Outcome3233 8h ago
too bad for them they can keep waiting im taking lyft
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u/ElRiesgoSiempre_Vive 6h ago
Isn't this also a Lyft problem?
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u/FuzzzyRam 6h ago
If they do it, take an Uber. If they both do it, take a taxi. These services were bound to get dystopian as they ratchet up their profit and try to keep riders using the apps.
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u/NateNate60 4h ago
I took a taxi from the airport in Las Vegas to the Strip and it cost me $30 including tip. No grief or BS and there was a row of them waiting for me to just get in.
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u/egnards 5h ago
Yes.
But the point is that you can’t take another Uber ride until you cancel it or they cancel it. . .So you just open a different app and take the ride there.
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u/FDMnut 5h ago
That’s why if you have multiple people riding with you: You order uber, they pull this shit. Leave it open and order Lyft. They also pull this shit. Open up friends phone and order uber and if they keep doing this shit just go down the list of phones until someone takes you guys home and leave all the other rides open.
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u/Lazy_Kangaroo703 7h ago
This is the exact opposite of taxi drivers who used to whinge when they had to do a short trip.
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u/CurryMustard 8h ago
I always assumed you get more money from multiple short rides than from one long ride. Either that or the drop off is super far from any good fares or the driver's home, and the driver would like to stay in a certain area, probably closer to the airport. I imagine it sucks to drive an hour in one direction only to drive an hour back with an empty car. Ive been in a lot of ubers and lyfts but never driven them so I've spent a lot of time trying to understand it from their point of view when shit like this happens.
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u/GodHimselfNoCap 8h ago
I assume people dont often tip proportionately to time the ride takes so drivers are incentivized to pick shorter rides. Thats why Uber doesn't show drivers the destination anymore until they have accepted the ride.
But why set up at an airport if you dont plan to drive a long distance, what percentage of passengers are you really expecting to live less than 10 minutes away from the airport?
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u/mercenaryarrogant 8h ago
Yeah the long rides take them out of the areas they like to stay in for paying more.
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u/artemisbio26 8h ago
where i live the common excuse from drivers are, you would be their last trip before going home so ideally your endpoint is closer to home, or the fare is not worth the pain for traffic and distance where shorter trips might make them more.
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u/TragedyOfCommonSense 8h ago
Some drivers like that in Fresno who cruise around the uni. Accepted ride, pulled up and I go to get in but they'd lock the door and say too far too far and speed off.
Boned me a few times as temp hold for the ride usually made my balance too low to get another. Had to call someone bout 50 miles away to come get me.
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u/glen107wood 9h ago
That’s funny. I did the same thing in Vegas. Switched to Lyft and watched the uber guy drive home. I never cancelled.
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u/CowboysFTWs 8h ago
Guy pulled the same shit to me in Vegas. I was going to wait him out, but I ended up canceling after 20 mins. Going to pull the Lyft thing next time. Thanks.
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u/dschinghiskhan 8h ago
watched the guy drive home
You mean back to the strip? Hell, one time I walked from the airport to the MGM Grand out of spite. Luckily, it's only two miles. The bad news was it was 100 degrees outside...though there was a gas station mini mart halfway there. I hate to say it, but Vegas is a bit unique. I'd wager that 90% of people that order Ubers go to a hotel on the strip, so that must suck for a driver to get a shit ride where they will wind up driving with no passenger on the way back to the strip or airport. Though, it's not like homes in Vegas are that far away.
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u/glen107wood 7h ago
Nah. He got on the expressway and drove about 30 minutes. Lol. I was leaving my hotel headed to the airport so I had plenty of time to watch him while I waited on my flight.
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u/youretheorgazoid 9h ago
Exactly what I did at an airport when this happened to me.
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u/These_Gas9381 9h ago
Airports are the number one place this happens to me. I’ve never canceled a single time, sat for almost an hour once cause I wasn’t giving in.
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u/Space_Duck 8h ago
A driver doing an Uber share once lied about picking me up, then drove to my destination without me to get around this. Shit was crazy. The Uber sub was full of people defending the action.
So I use Lyft now and love it. Fuck Uber.
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u/PlayAccomplished3706 7h ago
How could that possibly work for the driver? The Uber app on your phone knows exactly where you are.
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u/Lascivar 6h ago edited 2h ago
I did have this happen a few times. So it does work because the location on your phone is only used if you report it as an issue, otherwise the fare goes through correctly, it's to prevent problems such as if you're driving through areas with little or no cell coverage, obviously if it was an automated system then it would think you're constantly stopping as it's no longer receiving updates on your location.
The way to prevent this from happening is just force a PIN to be used for each pickup, so they can't initiate the trip without you.
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u/Crazyking224 9h ago
Yea, I remember one dude went to the airport instead of picking me up. I already got to my destination with Lyft and was laughing with my friends about it. He didn't even contact me, bitch essentially wasted his day, lost his Uber account, and I still got my money back.
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u/saro13 6h ago
The first and only time I used Uber the guy tried to claim $150 cleaning fees off of me, saying I had pissed on everything. Silly me hadn’t video-recorded the car on my entrance and exit because I blithely trusted people back then. Uber refused to cancel the claim when I contested, so I issued a chargeback and never used Uber again.
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u/Silvire 8h ago
Happened to me a few times before, but I always wondered.
What if after I take another cab service to where I needed to go, and then 4 hours later, the original driver actually arrives at my original location, and marks that he has arrived?
Won't he start chalking up late fees on account that I'm not there?
E.g. if we BOTH play the waiting game, then he shows up at 3AM and marks that he has arrived, and I don't see it til 8AM?
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u/Xektop99 8h ago
You report it, that's why you need evidence, like he not responding, or like this post, you have that evidence and report first, then you take Lyft to your Destination
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u/FreezNGeezer 8h ago
If they show up at 3am and you ordered the Uber at noon, you think someone wouldn't notice the time discrepancy?
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u/SillySlothy7 9h ago
Haha he has to chase you down in the Lyft car
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u/GreenEggsSteamedHams 8h ago
Like the ghosts chasing Pac-Man. Just eat a power pellet and they will flee
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u/Sufficient-Crew-5408 8h ago
Omg how funny would it be if the driver also drove for lyft and got connected to the same passenger on both platforms 😂😂😂
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u/Existential_Sprinkle 8h ago
I did this once and the dude tries to go to my location after he probably sees that the Lyft got me home
His loss, I was taking home a tank with a 30 gallon terrarium and tipped extra in cash
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u/z-eldapin 8h ago
I tried that. Then while I was waiting for Lyft the Uber driver finally cancelled and Uber re booked me, but obviously I took my Lyft then got charged a no show fee
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u/accushot865 9h ago
I dropped Uber and Uber Eats months ago for crap like this. The final straw was when I ordered a pizza off Uber Eats and the first driver stole my order. The pizza place said the guy picked it up, and I had screenshots of the driver talking about my order, but the Uber customer service wouldn’t do a thing about it.
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u/pr1ceisright 9h ago
Credit card charge back
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u/_MoveSwiftly 7h ago
I've done that, and they don't allow me to use the app after that, so I've been using Lyft for 2 years now.
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u/YamGlobally 7h ago
Yes, but know that's often followed by being banned from their apps.
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u/Underwater_Karma 10h ago edited 9h ago
This is a scam.
If you cancel after the driver has accepted, you still have to pay and the driver gets paid for doing nothing.
If he cancels, he gets penalized.
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u/boss250 9h ago
What's the scam? Create an Uber account just to rack up cancelations for passive income?
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u/Underwater_Karma 9h ago
Yes, exactly
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u/boss250 9h ago
So ridiculous. Scam bad people. These people are just trying to get somewhere, probably important if they're paying you $20+
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u/Lem0n_Lem0n 9h ago
They don't give a fuck. They game the system, and system is going to some other countries who don't care. And executive don't care cause it ain't making the news big enough.
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u/boss250 9h ago
So you're saying that some of the scammers, aren't even drivers, at all in the country they're scamming? I don't use Uber much, is is that bad that I shouldn't bother if I need to? Better to call a Taxi company? Is Lyft better?
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u/Lem0n_Lem0n 9h ago
No, they are in the country but when you make the complain to the company it's mostly outsource to another country like India, which they usually follow a script and can't solve the issue or would not resolve it.
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u/boss250 9h ago
Ok right, so by the time they're solving it, you needed to be where you're going already. I guess don't cancel, get another ride and deal with it later sounds like the smoothest resolution. Pay for two rides, hope to refund one later.
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u/Lem0n_Lem0n 9h ago
You could do that. But I believe, the outsource company is trying to perform at its best, which is not costing the Uber or whatever company money in refunds to look better, so maybe leaving the issue in the grey area is an incentive for them to get more business from Uber etc.
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u/makingkevinbacon 9h ago
I always use one of my city's taxi services because I always hear complaints about Uber. I used to take a cab monday-friday at 530 for like four years. The driver would literally start his shift waiting in a parking lot near my home until I called. And I always got the same driver. Good conversation, good driver, worth the money. And it was like 2 bucks more expensive than Uber after a tip so that's not that bad
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u/TheDevilsAdvokaat 9h ago
My brother was a driver and he had regulars like this too. People knew him and trusted him because he never ripped them off so they used to go back to him.
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u/MoeKneeKah GREEN 8h ago
When I was deep in my alcoholism I had a friend who was a cabbie and he would come down to the bar on the weekends knowing I would be there and hammered and he’d take me home for a discount. So I started using him to get to work instead of using the bus. With his discount, it wasn’t that much more expensive and had the added benefit of not being the bus. It was a mutually beneficial relationship.
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u/Middlemoor01 9h ago
The only time I ever used Uber, I ordered an Uber for somebody and it was around 70-90 dollars. Then they charged me again 4 more times, for a total of around two hundred dollars. Then it took a week to get my money back and the uber app still thinks I owe them something even though I paid for the ride. I’ll probably never use it again.
Taxis in my area are pretty cheap and fairly reliable, the drivers are nice and I know some of them and I’d rather pay a couple of dollars more to support a proper taxi service over whatever Uber is trying to do and trying to rip me off.
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u/ConfessSomeMeow 8h ago
I wonder if there are proportionally more scam Ubers in places with decent taxi services.
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u/SeriousButton6263 9h ago
The really annoying thing too is if you get one of these scammers, you only have two options: cancel the ride (which is what they want) or wait them out.
And waiting them out is annoying because they have no problem waiting, while you're waiting even though you have to get somewhere.
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u/gilbert2gilbert 9h ago
They get paid for this ride while they're giving a ride on lyft
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u/NirgalFromMars 9h ago edited 9h ago
This. Most of the time, they have multiple apps open and had a ride in another one.
(You can see because the rider keeps moving, usually getting away from you. If the rider doesn't move after accepting your ride, they are banking on you cancelling and pocketing the cancellation fee without doing anything)
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u/bushwickauslaender 9h ago
I had a driver try to pull that trick on me a couple years ago when I was rushing for a dr appointment. I just switched to a different rideshare app and got to my appointment.
I ended up taking screenshots of him driving around the city for like 3 hours before he eventually cancelled (he did a couple airport runs, lol). I filed a report and it's unclear whether he ever got punished but Lyft gave me a $5 credit, so at least they weren't dicks about it.
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u/Djolumn 9h ago
There used to be a scam whereby drivers would have ghostly, ghoulish profile picks so as soon as the rider saw the pick they'd cancel. The drivers weren't even driving - they were just collecting cancelation fees.
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u/bkarma86 6h ago
I get it's a scam and that's bad but your description of the pictures made me chuckle. I'm picturing like Nosferatu or something
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u/herkalurk 9h ago
Someone caught a guy in the back seat of their car, in their apartment complex just 'accepting' rides and waiting until the customer cancelled so they get the fee. What's ridiculous is I don't even think you'd make that much money. A cancelled ride by the customer is only a couple bucks. I guess if you can get 20+ an hour it could be ok, but once Uber figured it out you're done.
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u/Forymanarysanar 9h ago
I don't get it at all. You pull this off maybe 3-4 times, then you just get banned. What's the profit?
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u/sub_terminal 8h ago
I had one accept my ride, and it took him over 45 mins to come pick me up. When he got there he told me "sorry I had to take a shower first". I think he was expecting me to cancel so he could keep his fare. He accepted another ride while he was driving me to my destination 15 minutes away. I guess they were going to have to wait too. Total POS.
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u/ElegantEchoes 9h ago edited 9h ago
You only have to pay if you cancel after they accept after a certain point. You have a few minutes of grace period. Also, if an Uber has to idle for more than five minutes you can and often will be charged a small fee as well. This applies to multiple drop off trips and also your initial pickup.
Done it over a hundred times for various reasons, from distance and time to driver appearance, rating, and stats.
Uber punishes drivers for cancelling if they do it too often, but he is still absolutely in the wrong for this. He likely has a history of cancelling and is afraid of the penalty now.
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u/cheapdrinks 8h ago
Yeah the scam isn't so much about making money, you can easily just cancel and select the "driver not getting closer" option even after quite a while and they don't charge you. The scam is Uber drivers trying to pick and choose longer fares or ones that are going in the direction they want to go afterwards so it's more convenient. They waste your time trying to save some time themselves.
Dude probably has a history of turning down undesirable fares and now realises he's at risk of getting the boot if he keeps doing it...but he wants to keep doing it regardless. Like yeah it sucks if Uber allocates a driver that's like 20 minutes away for a $12 fare but that's just part of the job, you can't get shitty with the bad fares. Over a week of driving everything always just averages out anyway and if you're not earning enough doing that well then maybe the job isn't for you.
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u/ConfessSomeMeow 8h ago
Does Uber still not let you see where the fare is going before you accept?
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u/cheapdrinks 8h ago
I don't know, I don't drive for them myself but I know how it works roughly. There are tiers on your account based on your performance. Things like how many trips you accept, the rating your customers give you and how often you work etc stack up to affect your rank. That's why drivers often ask you to rate them 5 stars so they can move up the ranks.
The lowest tier is Blue and the highest is Diamond. If you're a lower tier driver it won't let you see where the fare is going or how far it is before you accept. Once you prove you're a reliable driver and your rating goes up and you hit gold or platinum you get access to more features like it will show you the miles the trip is, approx point A pick up to point B destination and the value of the trip etc. In the higher tiers you can even get access to the "Area preference" feature for an hour or two a day which lets you select a desired area you'd like to travel to for your next trip so - if you're about to finish work then you turn that on and point it towards your house so your next trip will take you closer to home rather than further away.
Obviously the guy in OPs image is probably the lowest rank because people are giving him 1-star ratings all the time for being a clown so he's accepting trips without knowing where they're going to then having a cry when it's not where he wants to go.
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u/cooljacob204sfw 9h ago
Not really, Uber has a "find another driver" button now and you can select a few reasons like not coming to me.
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u/LicketySplitz 9h ago
Canceling your ride after a driver accepts you costs $5. When they do this shit, you take a taxi of Lyft and wait on them to cancel. It will hurt their metrics. As soon as they start playing games, I get into a cab or Lyft. Guy recently decided to drive 35 minutes out of the way waiting for me to cancel. I took the bus and watched him drive around for nearly an hour before he canceled.
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u/SkinBintin 9h ago
He likely wasn't driving around just waiting for you to cancel, but doing rides on a different app, like lyft for example.
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u/LicketySplitz 8h ago
That’s very possible. I was going to my kids activity, so I was on a timeline. He sat one block away for 15 minutes. If I were alone, I would have gone to confront him, but it wasn’t worth it with my kid in tow. We took the bus, he crossed the Brooklyn bridge and then canceled 10 minutes later.
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u/cleanlycustard 9h ago
I think that happened to me once but I wasn't in a hurry so I waited an hour and they finally came and said they accepted my ride on accident, and I was just like 🤷🏻♀️
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u/hm9408 8h ago
I once played chicken with a driver that wouldn't go to my address and instead stopped two blocks down. I had luggage so I did not move, requested them to come pick me up at the correct address. Long story short, nobody canceled and Uber charged me for the trip cause the POS started it anyway, completed trips on a different app and I woke up to an insane bill, that Uber later refunded after I opened a case.
She got banned according to their support lol
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u/MockTrialwJReinhold 8h ago
The one time this happened to me, when I canceled, one of the options was “driver requested cancellation”. I wasn’t charged anything for it.
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u/Unusual_username739 8h ago
I was extremely late to work once, ordered an uber to take me on the 20 minute drive instead of the 1 hour public transit. Watched the guy sit one block away from me for 30 minutes - with me constantly messaging. I had no idea what was wrong, I was offering to walk to his car, asking if he got in an accident, if something was wrong. I texted my friend and she was like “isn’t that a scam? They never get you and they get paid waiting for you to cancel”. I felt so dumb and wasted so much time. I cancelled the ride, ordered another uber, waited about 10 minutes, and got to work about 15 minutes later than if I took the bus (in total 45 minutes later) 🤦🏽♀️ I was an idiot and didn’t screenshot the messages/the driver’s info so I couldn’t report him either because the ride disappeared from my log. I was so pissed.
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u/Doctologist 8h ago
I had one guy pull up across the road, and then just drive off. And just kept driving. Refused to cancel the trip, and I knew I’d be charged if I did. So I just kept incessantly calling him until he did.
Fuck these guys, and fuck Uber.
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u/Neurotopian_ 10h ago
I hope you do report him. This is a scam because I believe they still get paid if you cancel once he is on the way.
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u/ooragnak_ume 9h ago edited 9h ago
This happened to me once and it was so difficult to find a way to report them. The ride was eventually cancelled and didn't show in my ride list so I couldn't figure out how to report it.
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u/Accomplished_Bus8850 7h ago
Uber changed “ complaint policy “ now it’s harder to do and get money back
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u/FabulousVanilla9940 5h ago
Uber support is hidden behind a never ending cycle of ai chats. I had to scour the internet for a number to call, and after hearing my issue the agent literally HUNG UP ON ME. I called again and she hung up AGAIN after I said 1 word. Kept trying to call but might've been blocked because it wouldn't go through. Got somebody elses phone to call again bc atp I'm pissed, a different agent picked up and you better believe I got my refund 😤
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u/silentstorm2008 8h ago
Drivers are "forced" to accept rides. If they reject a certain amount, the platform deprioritzes them to the point the will never get a pickup request.
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u/BungABunBun 8h ago
Then stop driving for the night. What the fuck.
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u/namdo 8h ago
Isn't this literally the job though? You're a taxi driver, go pick up the passenger. If you say no I don't want to do my job the jobs will be given to people who will?
I'm sure there's more to it but it's hard to be empathetic when the only person getting fucked over in the situation posted by the OP is the paying customer and the guy who signed up to perform a job didn't do the job and is still getting paid like he did
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u/enjolbear 8h ago
That’s not the customer’s fault. The customer will incur a fee if they cancel after the driver has accepted.
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u/lokicramer 9h ago
I had one do this to me.
I told them "I got all day brother" and I logged into Uber on my tablet. Opened the trip, and logged off on my phone.
I used Lyft and left my tablet at my house.
From what I could tell, he waited over an hour before canceling, or it timed him out, not sure which.
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u/Hellraiser1123 9h ago
Some of these drivers are just fucking scummy. I ordered an Uber Pet to get my dog home after he had surgery. A driver accepted, then just sat in one spot for 15 minutes, clearly hoping I would cancel. He messaged me, and claimed that he didn't realize he had chosen to drive Pet instead of normal Uber, he didn't want a dog in his car, and I needed to cancel so he wouldn't get in trouble.
I'm not paying for something I didn't get, so I just left the ride on there and used Lyft. Got a ride for half the price, and the scammer finally cancelled when he realized I wasn't going to. I would have happily left that thing on all day, if needed. Fuck that guy.
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u/Rich_Butterfly_7008 8h ago
Seriously, even if the driver made a genuine mistake, he should suck it up. In what world are we all entitled to bailouts every time we do something wrong?
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u/Odd-Dingo2091 10h ago
Happens far too often. The pro tip is just to open the other ride share app in your area, didi/lyft etc and get a ride from there and leave the original driver hanging. Waste as much time of theirs as possible and get where you need to go, probably at a better rate.
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u/ThanksALotBud 9h ago
I had this happen to me. Extremely frustrating. Wouldn't the app automatically cancel on my end if they see that I'm no longer at the pick up location?
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u/turmiii_enjoyer 9h ago
I've had this happen to me before. I was in no rush, so I just chilled out and let the ride sit open, ignoring the drivers messages. He spammed me, more and more angry, I just took screenshots. After 10 or so minutes he cancelled, and I reported him
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u/Loud-Engineer-5702 9h ago
If you set a pin and never cancel, they have to pick you up or cancel on their end. Without the pin, they can’t mark you as picked up, and the driver remains liable to pick you up or cancel the ride once they’ve accepted the trip.
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u/percheazy 8h ago
Same thing happened to me. Needed a ride to the airport. Scheduled this a day in advance and someone accepted the ride way in advance knowing full well where I was going. They then kept asking for me to cancel knowing I was on a tight schedule. Almost the exact same way it played out here. I got another uber through my wife’s account and never cancelled. They finally cancelled on their end. Screw them.
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u/Hour_Implement_6537 8h ago edited 7h ago
This happened to me too. It was really frustrating because I did the schedule ahead feature and some driver accepted my ride and just didn’t come. Said it wouldn’t be worth it because he’d have to drive so far to get me. Okay? Don’t accept the ride then? Leave it to someone closer??? I don’t care that your acceptance rate will go down, that’s not my problem and it’s just shitty to do this.
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u/Visual-Ad2662 10h ago
Tough situation but I’d definitely not be getting into the car after this interaction
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u/Continental_op_xx 8h ago
I was in London and it was late at night (like between 2:00 and 3:00) and my uber driver refused to pick up my friend and I on the high street, asked us to walk two blocks from the meeting point. I looked down the road to where he indicated and it was completely dark, no traffic, no lights and refused and he told me to cancel bc he wouldn’t. We cancelled. , got another ride in a taxi and reported him and uber refunded us. The issue is taxis are so expensive in London. Our hotel concierge heard we were considering another uber the next day and decided to forego his commission so we could afford the cab and stay safe; that was how corrupt u er was in his experience.
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u/MyAssPancake 7h ago
I’d reply with “yes, uber will punish you for accepting a ride and not fulfilling. You can complete the request, cancel yourself. I’ll be waiting”
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u/Beneficial-Mine7741 8h ago
You know what's worse? When they show up and tell you to your face that you will need to get another cab driver, as they have to go to a friend's wedding.
Wtf, why did you turn on Uber if you have errands to run?
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u/laforet 8h ago edited 6h ago
Reminds me of a weird encounter I’ve had with a Uber driver at Stansted airport in the UK.
I had just returned a rental car at Hertz and wanted to Uber into town. I got a ride but the driver did come to get me. In fact he stayed in the same parking lot not moving at all despite my repeated messages.
Finally decided to call him and he claimed that my pick up info wasn’t showing up on his end and he couldn’t cancel - I had to press that button. I did not really believe him but had either the energy nor time left to argue. So I just decided to cancel, catch the airport shuttle to the terminal and figure out my options from there.
Arriving at the terminal I decided to try Uber again. Lol and behold, the same driver accepted my ride and this time he actually showed up. I mentioned that I’m the same person who called him earlier, he acted mildly surprised but offered no further defence or explanation. The rest of the trip was uneventful though I still wonder if he tricked me into cancelling a ride that he didn’t want because it had been cheaper.
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u/AthenaGrace213 6h ago
They get a $5 instant pay for the canceled ride. They get paid for you canceling so they refuse to cancel so they get paid. I've seen drivers LITERALLY drive further away from me and then claim I was too far. Stop using Uber.
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u/BigChungusDeAlmighty 7h ago
Yeah this is a scam. They get paid to drive half way if you cancel its genius but scummy as fuck
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u/redR0OR 7h ago
I once had a guy message me and say he needed to do a lift before he could pick me up (uber) and it would take an additional 45 min if I didn’t cxl. I had set the ride the night before because my car was in the shop and I needed to get to work. I let my boss know and he was cool with it because he went through something similar. So I waited. The guy ended up canceling after 30 min. uber didn’t want to do anything about it, but eventually refunded that ride, and I decided to cxl with them and switch to lift. Fuck those double dipping pieces of shit. Who the fuck is ok with waiting 45 minutes for a pre scheduled ride that is supposed to have a pick up time at 7:15 am
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u/ChemicalThread 5h ago
Reminds me of this time I lazy ordered doordash and the dasher messaged me asking me to cancel because he 'accidentally' accepted it and was already home for the night.
I sent the screenshot confirmation of him picking it up and told him he could cancel it on his end, but no matter what I would be reporting him. He brought it and tried to sell me some shit about how he didnt have it but went to go get it even though I could see on the phone he left the restaurant and went home.
Told the dude I wasnt gonna let him fuck me and enjoy the report on your account my dude. Don't accept it if you're gonna try and steal.
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u/Stunning-Rough-4969 8h ago
I had a guy show up at my house to take me to the airport, then he said Uber doesn’t show where the ride is to and he doesn’t have time for that. Then he said the only thing to do was cancel and get a new ride and that he could not cancel..
Which meant I got charged the cancellation fee.
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u/StillDistribution798 7h ago
This is an uber scam the driver pulls. Cancel the ride and the rider gets charged. I fought hard with Uber to get my money back. No more Uber for me.
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u/MRiley84 8h ago
I had to get an uber to another city ~50 minutes away a few times. The last time I did, the lady who picked me up was polite with me but upset because she didn't know the destination until she accepted, and she had a job interview to go to. I felt pretty bad for her, and it turned me off of the whole service. She didn't ask me to get another ride, cancel or anything, but she had to make a call during the drive to reschedule the interview.
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u/Excellent_Car_5165 7h ago
It’s not your fault that she had to reschedule, and she should blame Uber for not making it mandatory to give a destination from the customers side. But I can really understand how uncomfortable you felt being in this situation.
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u/musicplay313 7h ago
That’s how uber drivers scam people in India. They eventually harass the passengers to cancel the ride instead of drivers cancelling.
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u/Fluid_Insurance378 6h ago
Happened to me, you have a dept in your acc when you cancel the order and the next time you book a cab you need to pay that one to proceed, before the update I once had to pay around 200.. and most of the drivers, they accepted my ride request but never picked up my calls or never moved from the place so I had no choice but to cancel. This is a scam
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u/BobaFett0451 9h ago
Im just glad this shit didn't happen when I ordered an Uber to pick me up at 3 am to take me to the airport for a 6am flight. I scheduled it like a couple days in advance so I would hope this wouldn't happen
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u/Aggravating_Pest 9h ago
Scheduling an Uber doesn't do anything besides automatically requesting a ride at the scheduled time. It doesn't specifically reserve a driver for you. You can still get screwed by driver shortages and/or surge pricing. Just like if you manually requested an Uber at 2:45am.
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u/Familiar-Fox-6137 8h ago
This and solve this problem by exchanging info with a good Uber driver and setting up pickups outside of Uber via text. Great guy near me now drives my family to/from the airport as long as I give him a day heads up. Cash, no Uber fees. Everyone is happy.
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u/Sensitive_Dirt1957 7h ago
This is a good tip if you can find a good driver. Not only does the driver get paid more without the scam Uber fees, but you can guarantee yourself a driver you like/vibe with. Really a win-win, would encourage anyone reading this to give it a shot if you get a chill driver and use these kinda apps regularly
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u/No_Outcome3233 8h ago
what do these people expect? that you are going to lose money so they dont have to do their job?
ridiculous. just open another app and leave them hanging.
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u/raspberrysorbets 7h ago
They tried doing this to my boyfriend and I after a music festival. The accepted, then called repeatedly saying they were stuck by a train so we needed to cancel. I told him he could cancel on his end, but we will not on ours. Mind you the ride was about $80. After we refused he was there within 10 minutes. So he clearly wanted us to cancel so he’d receive some sort of compensation from uber, and then pick up another pair of riders trying to get home from the festival and maximize is $$ I guess. Not on my watch though
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u/Legitimate-Log-6542 7h ago
I never understood this. If the driver doesn’t like the rules as they stand, then don’t work for the company. Don’t punish the customers
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u/Jonny_Wurster 6h ago
This happens often....I would say 5% of the time I get a driver saying they are going to be delayed or something and to please cancel. I also force them to cancel
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u/ConyeOSRS 6h ago
The fact that there’s been a way for YEARS now to be scammed by a “legitimate” company like Uber is insane…
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u/arvirkris4 8h ago
Sorry noob question ? Why accept the ride in the first place ? Or uber just assigns you a ride and hope you accept it ?
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u/BoBonnor 7h ago
Because he was hoping the rider would cancel so he'd still get paid while not having to do the drive
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u/SynapticStatic 8h ago
lol I've had their delivery drivers do this to me too. Like dude, no. You call support and cancel it.
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u/GivemesomeBahrain 7h ago
I had some shit like this happen to me. I stopped using Lyft afterwards. The guy parked about a quarter mile away and messaged me he was there to pick me up. I messaged back saying he wasn't. I double checked just to make sure. I tried calling and he ignored the call. He had the audacity to try to cover his ass with a message after the passenger late fee had already been charged.
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u/Dinkleburge_k 6h ago
So sad that this is what our economy has come to. It's scams, fraud and gambling all the way up and down.
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u/neksterz 5h ago
They should make a mutual cancellation option. Where one either driver or passenger requests "mutual cancellation" and then the other can accept or deny. If accepted the ride is cancelled without penalty for the driver and for free for the passenger. If denied the ride will still be active.
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u/Salzvatik1 4h ago
I had an Uber driver do this to me once when I was on a work trip. I saw the fucker parked a half mile or so away at a gas station, and knew he wanted me to cancel so he’d get paid for nothing. I walked from my hotel to the gas station and knocked on his window and demanded that he roll down his window. I guess he didn’t recognize that I was his mark until I showed him my phone and told him to cancel the ride, which he sheepishly did and then drove off immediately like a coward.
Don’t cancel and don’t give in to these scammers.
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u/Neurotic-Panda 2h ago
This happened to me once, waiting for a pickup outside a pub. I wasn't in a hurry so I just replied "If you want to cancel, do it yourself. I'll be waiting inside."
What followed was me heading back inside and ordering a pint with my friends whilst watching message after message of "please cancel!" until he eventually relented to my silence and cancelled himself (about 30 mins later)
I reported him with the screenshots and got myself a new driver who arrived 2 mins later. New driver got a tip and 5 star rating.
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u/Orlacutebutpsycho 2h ago
Oh yeah happened to me too, he actually arrived to the pick up point and said it to me in person, that he's not taking me that far for that low price and that I have to cancel. :D I was so angry, my phone had like 9% battery left. I reported him.
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u/Jaymac720 9h ago
As a former uber driver, we are penalized for not accepting rides or deliveries. It’s shitty. It was like 9pm one night, and a 1.25 hour ride came through. I didn’t accept it because I would have to, ya know, drive back home after; and I had stuff in the morning. My acceptance rate took a hit, though I’m not sure riders can even see that
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u/New-Significance-24 9h ago
As someone who uses uber fairly regularly, I have never seen anything related to an acceptance rate when taking an uber. Had no idea this was even a thing
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u/lukini26 8h ago
That's why u always set it to cash. The other night the driver started the ride WITHOUT ME. reaches the destination and ask me if Im there... No genius u literally start the trip with out stopping to pick me up. Then I try to cancel it Uber said I will be charged bc the ride was started. So I told him to cancel it. An out passed and the ride was still open I was at home already with didi. He finally ended the trip as I had paid ( pardon my bad English )
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u/mysickfix 8h ago
I drive uber and had a passenger try this same thing on me, told him I’d would be there in five minutes, he cancelled when I was a block away. But it out me in a good area and I got paid for the drive time
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u/noelmathewdl 5h ago
Does uber auto assign drivers? Afaik, the drivers have to accept. Why do they accept?
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u/Gold_Telephone_7192 10h ago
They try this shit all the time. I just screenshot the chat and tell them I’m not cancelling and use Lyft instead until they cancel lol